Shipping policy

🚚 Shipping Policy — Nexora

Last updated: February 18, 2026

Thank you for shopping at Nexora. We aim to deliver your orders in a dependable and transparent way. This Shipping Policy explains how we handle order processing, delivery timeframes, shipping fees, tracking, and more.

📦 Order Processing Time

All orders are processed within 1–5 business days after payment is confirmed and authorized.

This includes order verification, product sourcing from our supplier (such as CJdropshipping), and packing before the item is shipped.

🚚 Estimated Delivery Times

Delivery times vary depending on your location, chosen shipping method, and product availability. Please note that delivery time estimates begin after an order is processed and shipped from the supplier’s warehouse.

📍 Customers in Nigeria:

Most orders shipped using faster shipping methods typically arrive within 10–30 business days from the date of dispatch. Delivery times can vary due to customs, local handling, or carrier performance. �

CJdropshipping

🌍 International Customers:

For orders outside Nigeria, delivery is usually between 10–30 business days depending on:

the shipping method selected

destination country

customs processing and local postal services — these are outside our control. �

CJdropshipping

Please understand that these are estimated delivery time ranges, not guaranteed delivery dates, and delays can occasionally occur.

💰 Shipping Costs

Shipping costs are calculated at checkout based on:

Your shipping address

The shipping method selected

Product size and weight

You will see the exact shipping cost before completing your purchase.

📍 Customs, Duties & Taxes

For customers outside your home country, customs duties, import taxes, or fees may apply depending on local laws. These fees are the responsibility of the customer and are not included in your order total.

🚚 Tracking Your Order

Once your order has shipped:

We will send you a shipment confirmation email

This email includes a tracking number and link (if available)

You can use this tracking information to follow the progress of your shipment.

🚫 Shipping Delays

Occasionally, deliveries may be delayed due to:

Customs inspections

Carrier delays

Weather events

Peak holiday periods

These factors are outside our control, but we will support you as best as possible if delays occur.